Dear Serendipity Team, I asked one of your staff members, Vashni, to please forward me your contact details so that I can drop you
a note and say how much I appreciate working with her. I am the Network Support Manager at ACTIVATE! Leadership,
a non profit organisation of around 50 staff, and I've worked with Vashni for the first time this year.
She is the most outstanding travel agent I've worked with to date and always goes above and beyond to help me out and any of my team,
which can often be a frustrating process. If it wasn't for her diligence and attention to detail we would have had a real
mess this year.